Catalogue values for Application Performance Monitoring Software
| Category | Specification | Bid Requirement (Allowed Values) |
|---|---|---|
| BASIC INFORMATION OF APPLICATION PERFORMANCE MONITORING SOFTWARE | Type of Licence | Perpetual, Subscription |
| Numbers of years upto which support is available from OEM | 3 | |
| PROVISION OF SINGLE UI MONITORING | Server Monitoring | Yes |
| Database Monitoring | Yes | |
| Network Visibility | Yes | |
| Application Monitoring | Yes | |
| End user experience/ performance monitoring | Yes | |
| CAPABILITY OF SOFTWARE TO ADDRESS VARIOUS DIMENSIONS OF PERFORMANCE MANAGEMENT | Architecture discovery modelling and display | Yes |
| Transaction profiling | Yes | |
| Deep-dive monitoring | Yes | |
| Analytics | Yes | |
| Configration Changed monitoring | No | |
| Capacity forcasting | Yes | |
| End User experience/performance | Yes | |
| TYPES OF APM MONITORING TOOLS | App Metrics based | Yes |
| Code level performance | Yes | |
| Network based | Yes | |
| Performance of individual web requests or transactions | Yes | |
| Usage and performance of all application dependencies like databses, web services, caching etc | Yes | |
| Detailed transaction traces down to specific lines of code | Yes | |
| Basic server metrics like CPU, memory etc | Yes | |
| Application framework metrics like performance counters, JMX mBeans, etc monitoring tool | Yes | |
| Custom applications metrics created by the dev team or business | Yes | |
| Application log data | Yes | |
| Application log data analysis | Yes | |
| Application errors | Yes | |
| Real user monitoring | Yes | |
| POLICY RULES ENGINE & ALERING (TRIGGER ALTERTS/NOTIFICATIONS)MECHANISUM | Point-n-click rules wizard | Yes |
| Leverage multiple data inputs into analysis (app performance data, machine data and customer provided data) | Yes | |
| Use Boolean logic to combine multiple conditions through AND/OR logic | Yes | |
| Disable rule evaluation temporarily to predetermined maintenance windows | Yes | |
| When rules are violated (email,SMS or custom) | Yes | |
| Use complex logic / analyatics to combine different metrics into one trigger/alert | Yes | |
| FEATURES AND FUNCTIONALITY PARAMETERS (GOLDEN) | Provision for Code level diagnostics of poorly performing business transactions by | Class level visibility, Method level visibility |
| Flexibility of software to monitor application deployed at | Internally(including virtual environments/private cloud), External cloud, Hybrid cloud | |
| FEATURES AND FUNCTIONALITY PARAMETERS (GENERIC) | Provision for Configuration and management through | Single user interface, Web-based user interface |
| Modular architecture with standalone core, UI and database | Yes | |
| "Software has ability not to disable monitoring functionality as a compromise to limit product overhead" | Yes | |
| Automatic analysis of end-to-end APM data to provide root cause analysis | Yes | |
| Software has ability to capture business metrics without changing code | Yes | |
| Provision for automatic & dynamic baselining of all metrics to reduce false alarms and elimination of static thresholds | Yes | |
| Provision for an online virtual collaboration space, where remote IT Ops, Support, and Dev across can participate in a virtual "war room" session to troubleshoot issues in real-time using a single pane of glass shared by all participants | Yes | |
| Ability to drill down from business transaction to correlated log file entries in single platform | Yes | |
| Capability to compare business transactions flows for different releases | Yes | |
| Identify JVM memory leaks caused by leaky collections | Yes | |
| Whether software rated for best performace on Critical capabilities for Application Performance Monitoring solutions | Yes | |
| Graphical query builder for ease of use and broad adoption | Yes | |
| Ability to Auto-Inject transaction Identifier in logs, so that logs for a particular transaction can be fetched | Yes | |
| Collect SQL Explain & Execution plans | Yes | |
| Ability to perform synthetic jobs on web browsers in the same UI as the rest of the solution | Yes | |
| Provision in the software for mobile apps | Unified user interface for mobile and server diagnostics, Crash analytics for mobile apps, Percentile metrics related to mobile performance, Alert based upon deviation from normal behaviour for mobile metrics | |
| Trace transactions from mobile device all the way to the server side | Yes | |
| Correlate mobile transactions with server side transactions for drill down | Yes | |
| Integrated and correlated data between mobile, server, and infrastructure monitoring | Yes | |
| User tracing/breadcrumbs | Yes | |
| Provide usage and performance analytics based upon | Device type, OS type, OS version, Browser type | |
| Provide granular Role Based Access Control | Yes | |
| Provision to map business journies taking data from various sources such as application requests, logs, end user requests | Application requests, Logs, End user requests | |
| Display response time status on Geo Map | Yes | |
| Provision for Device and Carrier Diagnostic metrics | Yes | |
| Capability to track user sessions to understand user flows and behaviour | Yes | |
| Capability to capture user interactions within each session | Yes | |
| Methods of deployment | On-Premise, Cloud | |
| Provision to encrypt data transmissions end-to-end across the environment | Yes | |
| Web based feature rich GUI without need for fat client (no installation, ongoing maintenance or management for web client) | Yes | |
| Capability to visualize your entire application stack | Yes | |
| Use of query language for data discovery | Yes | |
| Improve compliance with end-user SLAs | Yes | |
| Provision of solutions for ERP (Enterprise Resource Planning)/CRM (Customer Relationship Management ) applications | Yes | |
| Monitor from end-user devices and browsers through datacenters | Yes | |
| 24-7 application monitoring | Yes | |
| Maximize application availability and reduce downtimes | Yes | |
| Application-aware traffic analysis | Yes | |
| Monitors apps in every location | Yes | |
| Supports application monitoring | Agent based monitoring, Agentless application monitoring | |
| Production Thread Profiler feature to identify app bottlenecks in production | Yes | |
| Restore services faster | Yes | |
| Intuitive user interface | Yes | |
| GENERIC PARAMETERS OF APPLICATION SERVER MONITORING SOFTWARE | Free updates and upgrades within support period | Yes |
| Valid Licence copy to be provided | Yes | |
| Software supplied through | URL Link | |
| No of Softwares sold | 10 | |
| Number of User Referance from Government Departments where Software installed | 1 | |
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